Diagnostic Form

This Diagnostic Form must be correctly completed and sent with each device.

Symptoms

Be sure to click the "Symptoms" link and confirm issue before mailing device.

Set Expectations

Do NOT ship unless these instructions are read and understoood.

Model HDMI USB Ports No Power WiFi / Bluetooth
Price TaT Symptom Price TaT Symptom Price TaT Symptom Price TaT Symptom
Playstation 5 Slim $189.99   1 week Symptom $189.99 2 weeks Symptom $239.99 2 weeks Symptom $169.99 2 weeks Symptom
Playstation 5 $179.99   1 week Symptom $179.99 2 weeks Symptom $239.99 2 weeks Symptom $169.99 2 weeks Symptom
Playstation 4 Pro $149.99 1 week Symptom $129.99 2 weeks Symptom N/A   $149.99 2 weeks Symptom
Playstation 4 Slim $139.99 1 week Symptom $129.99 2 weeks Symptom N/A   $149.99 2 weeks Symptom
Playstation 4 $129.99 1 week Symptom $129.99 2 weeks Symptom N/A   $149.99 2 weeks Symptom