Dell IW Common Parts SKU's SKU
LCD 555685
HDD/SSD 555686
Motherboard 555688
Battery 555926
Keyboard 555927
Fan 555929
Heatsink 555932
I/O Board 555933
CMOS / Coin Cell Battery 555934
Small Parts 555928

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  • Authentication with Service Bench failed. Please contact support to update your credentials. This errors disables creating Asurion WO's, updating existing Asurion WO's. This can be resolved quickly so customer should not be turned away. Send JB3 a message on Slack.
  • [GCIC] There is no valid open claim. This is a Servify error, and is a backend Servify/Samsung Care issue. We cannot create IW or OOW GSPN tickets for these customers, so we must refer them directly to Servify.
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