This Diagnostic Form must be correctly completed and sent with each device.
Be sure to click the "Symptoms" link and confirm issue before mailing device.
Do NOT ship unless these instructions are read and understoood.
| Model | Charge Port | No Power / Tristar / Mobo | ||||
|---|---|---|---|---|---|---|
| Price | TaT | Symptom | Price | TaT | Symptom | |
| Pro 12.9" Gen 5 / Pro 12.9" Gen 6 | TBD | TBD | ||||
| Pro 12.9" Gen 4 | $219.99 | 1 week | Symptom | TBD | ||
| Pro 12.9" Gen 1 / Gen 2 / Gen 3 | $219.99 | 1 week | Symptom | $219.99 | 3 weeks | Symptom |
| Pro 11" Gen 4 | $219.99 | 1 week | Symptom | TBD | ||
| Pro 11" Gen 2 / Gen 3 | $199.99 | 1 week | Symptom | TBD | ||
| Pro 11" Gen 1 | $199.99 | 1 week | Symptom | $219.99 | 3 weeks | Symptom |
| Pro 9.7" / Pro 10.5" | $149.99 | 1 week | Symptom | $199.99 | 3 weeks | Symptom |
| Mini 6 | $149.99 | 1 week | Symptom | TBD | ||
| Mini 4 / 5 | $149.99 | 1 week | Symptom | $159.99 | 3 weeks | Symptom |
| Mini 1 / 2 / 3 | $139.99 | 1 week | Symptom | $129.99 | 3 weeks | Symptom |
| Air 4 / 5 | TBD | TBD | ||||
| Air 3 | $179.99 | 1 week | Symptom | $199.99 | 3 weeks | Symptom |
| Air 2 | $149.99 | 1 week | Symptom | $149.99 | 3 weeks | Symptom |
| 10 | $179.99 | 1 week | Symptom | TBD | ||
| 8 / 9 | $149.99 | 1 week | Symptom | $179.99 | 3 weeks | Symptom |
| 5 / 6 / Air 1 | $129.99 | 1 week | Symptom | $149.99 | 3 weeks | Symptom |
| 2 / 3 / 4 | $109.99 | 1 week | Symptom | $149.99 | 3 weeks | Symptom |