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Keeping the store clean ensures everyone is able to locate the tools needed to complete repairs and assist customers. There are local e-waste recyclers that may or may not charge a fee. Please confirm their pricing with JB3, and we can determine if that is the best solution. In addition to the standard e-waste recycling, this includes mailing back used batteries to Call2Recycle. The link to order more battery recycling boxes is below.

• Call2Recycle Re-order Collection Materials

Store Managers and Assistant Managers should have a recurring call set up with JB3. During this call, we will go over previous month's performance (store and tech), as well as address any upcoming changes, issues, ect. If your store is not currently doing this, please contact me and let's set up an appropriate recurring time for this one (1) hour call. It is requested that managers maintain a list of items they'd like to disucss during this call. These calls are not a punishment, they are a way to ensure we are all on the same page and can address the issues we are all facing. Data, such as sales, efficiency, ect., is extremely helpful, but it doesn't tell the whole story. You are the eyes and ears of the store, so we need open communication in order to ensure that operations are as smooth as possible. Are we losing out on a specific repair due to price? Is a specific repair too difficult / causing warranties? Items like these should be openly discussed, as it is unlikely your store is alone.

Inventory counts are cumbersome and time consuming. Scanning parts that will never sell is a waste of your time. At your request I can provide a list of duplicate parts that have low / no sales in the past 30 / 60 / 90 days. You can also use your best judgement, in determining which parts are unlikely to ever be used in a repair. For example, does your store have more than two (2) iPhone 6S OEM screens? Instead of counting them every month, it'd save time in the long run to just RMA one.