This Diagnostic Form must be correctly completed and sent with each device.
Turnaround time(s) below are from day of shipment.
Do NOT ship unless these instructions are read and understoood.
| Model | Charge Port | No Power / Tristar / Mobo | ||
|---|---|---|---|---|
| Price | TaT | Price | TaT | |
| Pro 12.9" Gen 5 / Pro 12.9" Gen 6 | TBD | TBD | ||
| Pro 12.9" Gen 4 | $219.99 | 1 week | TBD | |
| Pro 12.9" Gen 1 / Gen 2 / Gen 3 | $219.99 | 1 week | $219.99 | 3 weeks |
| Pro 11" Gen 4 | $219.99 | 1 week | TBD | |
| Pro 11" Gen 2 / Gen 3 | $199.99 | 1 week | TBD | |
| Pro 11" Gen 1 | $199.99 | 1 week | $219.99 | 3 weeks |
| Pro 9.7" / Pro 10.5" | $149.99 | 1 week | $199.99 | 3 weeks |
| Mini 6 | $149.99 | 1 week | TBD | |
| Mini 4 / 5 | $149.99 | 1 week | $159.99 | 3 weeks |
| Mini 1 / 2 / 3 | $139.99 | 1 week | $129.99 | 3 weeks |
| Air 4 / 5 | TBD | TBD | ||
| Air 3 | $179.99 | 1 week | $199.99 | 3 weeks |
| Air 2 | $149.99 | 1 week | $149.99 | 3 weeks |
| 10 | $179.99 | 1 week | TBD | |
| 8 / 9 | $149.99 | 1 week | $179.99 | 3 weeks |
| 5 / 6 / Air 1 | $129.99 | 1 week | $149.99 | 3 weeks |
| 2 / 3 / 4 | $109.99 | 1 week | $149.99 | 3 weeks |
| Model | HDMI | USB Ports | No Power | WiFi / Bluetooth | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Price | TaT | Symptom | Price | TaT | Symptom | Price | TaT | Symptom | Price | TaT | Symptom | |
| Playstation 5 Slim | $189.99 | 1 week | Symptom | $189.99 | 2 weeks | Symptom | $239.99 | 2 weeks | Symptom | $169.99 | 2 weeks | Symptom |
| Playstation 5 | $179.99 | 1 week | Symptom | $179.99 | 2 weeks | Symptom | $239.99 | 2 weeks | Symptom | $169.99 | 2 weeks | Symptom |
| Playstation 4 Pro | $149.99 | 1 week | Symptom | $129.99 | 2 weeks | Symptom | N/A | $149.99 | 2 weeks | Symptom | ||
| Playstation 4 Slim | $139.99 | 1 week | Symptom | $129.99 | 2 weeks | Symptom | N/A | $149.99 | 2 weeks | Symptom | ||
| Playstation 4 | $129.99 | 1 week | Symptom | $129.99 | 2 weeks | Symptom | N/A | $149.99 | 2 weeks | Symptom | ||
| Model | Charge Port / Charging Issues / Power Issues | ||
|---|---|---|---|
| Price | TaT | Symptom | |
| Switch OLED | $129.99 | 1 week | Symptom |
| Switch | $129.99 | 1 week | Symptom |
| Switch Lite | $129.99 | 1 week | Symptom |
| Model | HDMI | USB Ports | No Power | WiFi / Bluetooth | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Price | TaT | Symptom | Price | TaT | Symptom | Price | TaT | Symptom | Price | TaT | ||
| XBOX Series X | $199.99 | 1 week | Symptom | $199.99 | 1 week | Symptom | $239.99 | 3 weeks | Symptom | $149.99 | 2 weeks | |
| XBOX Series S | $179.99 | 1 week | Symptom | $179.99 | 1 week | Symptom | N/A | $124.99 | 2 weeks | |||
| XBOX One X | $149.99 | 1 week | Symptom | $149.99 | 1 week | Symptom | N/A | N/A | ||||
| XBOX One S | $119.99 | 1 week | Symptom | $129.99 | 1 week | Symptom | N/A | N/A | ||||
| XBOX One | $119.99 | 1 week | Symptom | $129.99 | 1 week | Symptom | N/A | N/A | ||||
| Model | HDMI | USB Ports | No Power |
|---|---|---|---|
| Price | Price | Price | |
| Handheld Console | $149.99 | N/A | $149.99 |
| Home Console | $199.99 | $199.99 | $199.99 |
| Device Type | Charge Port | Charging Issues | Data Recovery | Display / Backlight | Internal Damage | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Price | TaT | Symptom | Price | TaT | Price | TaT | Price | TaT | Price | TaT | |
| Windows Laptop | $149.99 | 2 weeks | Symptom | N/A | N/A | N/A | N/A | ||||
| Macbook (2016 or Older Model) |
N/A | $249.99 | 2 weeks | Diag. | Diag. | Diag. | |||||
| Macbook (2017 to 2019) |
N/A | $299.99 | 2 weeks | Diag. | Diag. | Diag. | |||||
| Macbook (2020 to Current) |
N/A | $399.99 | 2 weeks | Diag. | Diag. | Diag. | |||||
| Device Type | Charge Port | Charging Issues | Data Recovery | Display / Backlight | Internal Damage | |||||
|---|---|---|---|---|---|---|---|---|---|---|
| Price | TaT | Price | TaT | Price | TaT | Price | TaT | Price | TaT | |
| Android | $99.99 | 1 week | $149.99 | 2 weeks | $249.99 | 4 weeks | $149.99 | 3 weeks | $119.99 | 4 weeks |